Return Policy

ALL SALES ARE FINAL! Due to the nature of consignment, we will not accept returns or exchanges for online or in-store purchases. Please keep in mind we do our best to thoroughly look at every item before putting it online. If there is a manufacturer issue with a NEW product, please contact us with your proof of purchase, within 14 business day of the date of purchase & we will assist you in finding a resolution.

Shipping and Handling

All online orders are prepared for shipment after completed checkout. Please allow up to 2 business days for orders to be processed for shipping.

Orders are shipped using the selected method you as the customer chooses during checkout. Shipping cost is $10 CAD within North America, FREE for orders over $125.00 CAD.

For local orders we offer free in-store pick up and contactless pick up options.

We do not issue refunds for lost, unclaimed, or undeliverable packages. If a package is damaged during transit or returned as undeliverable/unclaimed, it is the customers responsibility to follow up with the shipping carrier. We will provide a tracking number for all shipments.

Privacy Policy

This Privacy Policy sets out how Loop Kids uses and protects any information that a customer provides Loop Kids. Loop Kids is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy statement and your information will not be sold or traded to any third party. Loop Kids reserves the right to update this policy at any time.

What We Collect

We collect user provided information. Information is collected through the use of web forms including, but not limited to, contact forms, sign up forms and checkout forms. User information collected for example would be names, email addresses and phone numbers. If you make a purchase through our website payments are processed through a trusted third party encrypted gateway. Loop Kids does not collect and store credit card information. All payment details are handled by the secure third party processor.

What We do with Collected Information

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

Terms and Conditions of using this Website

Your use of the website is at your own risk. Use of this website constitutes a consent to our privacy policy.